Policy · Last updated [placeholder date]

Shipping policy

How orders of e-bikes, parts and accessories travel from us to you.

Where we ship

We currently ship to addresses within [country / region]placeholder. Bikes bought through a dealer are delivered to that dealer for assembly and handover.

Processing and delivery times

  • Orders are processed within X business daysplaceholder.
  • Standard delivery takes X–X business daysplaceholder after dispatch.
  • Parts and accessories may ship separately from bikes.

Shipping costs

Bike shipping is $XXplaceholder per order, or free on orders over $X,XXXplaceholder. Parts and accessories ship for $Xplaceholder. The final cost is shown before you pay.

Batteries

Lithium-ion batteries are shipped by ground under dangerous-goods rules. Some remote addresses may not be eligible; we'll contact you if that applies.

Receiving your order

Please inspect the box on arrival and note any visible damage with the carrier. Report damage to sales@pedalcurrentbikes.com within X daysplaceholder with photos of the packaging and the bike.

Dealer orders

Freight terms for dealer accounts are set out in the dealer agreement and are not covered by this page.

Questions about this policy? Email sales@pedalcurrentbikes.com.