Policy · Last updated [placeholder date]

Returns policy

What you can return, how long you have, and how refunds work.

Return window

You can return a bike within XX daysplaceholder of delivery. Parts and accessories can be returned within XX daysplaceholder.

Condition

  • Bikes must have fewer than XX kmplaceholder on the odometer and no damage beyond normal test riding.
  • All original parts, chargers, keys and manuals must be included.
  • Accessories must be unused and in their original packaging.

How to start a return

Email sales@pedalcurrentbikes.com with your order number. If you bought through a dealer, start the return with that dealer first — they'll handle it with us.

Return shipping and fees

Return shipping for bikes costs $XXplaceholder and a restocking fee of XX%placeholder may apply. Faulty or incorrectly shipped items are returned at our cost.

Refunds

Refunds go back to the original payment method within X business daysplaceholder of us receiving and inspecting the item.

Warranty

Manufacturing defects are covered by our warranty, separate from this returns policy. Frame coverage is X yearsplaceholder; motor and battery coverage is X yearsplaceholder.

Questions about this policy? Email sales@pedalcurrentbikes.com.